General conditions of use and contracting

1. Object and Scope of Application
These General Conditions of Use and Contracting (hereinafter referred to as "CGUC") govern the terms between Manobras de Brincadeira, Lda., operating under the brand “Outside Mind Games,” with its registered office at Rua das Nogueiras, No. 18, 7005-385 Évora, registered in the Commercial Registry of Estremoz under the single registration and legal entity number 509929494, with a share capital of €1,000.00, and the User or Customer, regarding the use of the content of the website www.outsidemindgames.com and any transactions carried out through it.
These conditions apply to all visitors to www.outsidemindgames.com , as well as to any commercial transactions conducted through the website.
Accessing the website, as well as purchasing or booking any service, constitutes acceptance of these CGUC by the User or Customer.
Manobras de Brincadeira, Lda. reserves the right to modify these CGUC at any time without prior notice.

2. Ownership of the Domains

The domains outsidemindgames.com, outsidemindgames.pt, and outsidemindgames.net are registered and owned by Manobras de Brincadeira, Lda., with the same registered office and registration details as above.

3. Content Information
The website is intended for private use only. Reproduction, transfer, distribution, or storage of its contents for other purposes without prior written authorization is prohibited.
Manobras de Brincadeira, Lda. reserves the right to modify at any time the information and commercial offerings regarding products, services, prices, promotions, and commercial conditions.
Introducing links to Outside Mind Games websites for commercial purposes without prior authorization is strictly prohibited.
The use of the domains outsidemindgames.com, outsidemindgames.pt, and outsidemindgames.net, or of the brand “Outside Mind Games,” without prior authorization may result in legal action.
Photographs on the websites are for illustrative purposes only. Users should consult the service details for accurate information on their characteristics.
Service prices and specifications are subject to change without notice.

4. Intellectual and Industrial Property
All texts, comments, images, and illustrations on the Outside Mind Games websites are protected by copyright and intellectual property rights. Their use for private purposes is only permitted in accordance with the applicable Intellectual Property Code.
Corporate names, trademarks, and distinctive signs reproduced on Outside Mind Games websites are protected under applicable industrial property law.
Reproduction or representation of all or part of any distinctive signs is strictly prohibited without prior written authorization from the trademark owner.

5. Responsibilities and Capacity to Contract
All services sold on the Outside Mind Games website comply with Portuguese law.
Manobras de Brincadeira, Lda. declines any responsibility for violations of the law in the country from which the Customer makes the reservation if outside Portugal. It is the Customer’s responsibility to verify local regulations for purchasing or using the services.
Manobras de Brincadeira, Lda. is not responsible for losses resulting from interference, interruptions, computer viruses, malfunctions, or disconnections that may prevent access, navigation, or the provision of services.
Customers warrant that they have the legal capacity to enter into contracts and are responsible for fulfilling their obligations.
Customers acknowledge that the activities consist of games conducted in public or private spaces, which may involve walking, interaction with objects, and use of electronic equipment. Participation requires that the Client and other participants are in adequate physical and mental condition.
The company is not responsible for accidents, injuries, or damages unless resulting from willful misconduct or gross negligence by Manobras de Brincadeira, Lda.

The Client declares to be fully aware that the contracted activities consist of games carried out in public or private spaces, which may involve pedestrian movement, interaction with physical objects and the use of electronic equipment.

Participation requires that the Client and other participants are in adequate physical and mental condition. The company is not responsible for any accidents, falls, injuries, or personal damages suffered during the course or during the games and activities, unless resulting from willful misconduct or gross negligence on the part of Manobras de Brincadeira, Lda.

6. Customer and User Obligations
The Customer and User must comply with these general conditions, in particular:
a) Not to enter, store, or disseminate defamatory, obscene, insulting, xenophobic, or other content that violates legal principles or public order.
b) Not to use false identities.
c) Provide accurate personal data for proper processing of reservations. Customers are responsible for the accuracy of the information provided.
Manobras de Brincadeira, Lda. is not liable for delays or inability to process reservations due to incorrect or insufficient data provided by the Customer.
d) Follow all instructions provided by the Outside Mind Games team before and during the activity.
e) Use equipment responsibly and return it in good condition.
f) Cover the replacement cost for loss, theft, or damage due to improper use of equipment.
Users are prohibited from transmitting injurious, misleading, defamatory, obscene, or otherwise illegal content or violating third-party rights.

d) Follow all instructions provided by the Outside Mind Games team before and during the activity;

e) Ensure the proper use of the equipment and materials provided, being responsible for returning them in good condition at the end of the activity;
f) Assume responsibility for the replacement cost in case of loss, theft, robbery or damage caused by improper use of the equipment provided.

Use of Outside Mind Games websites is subject to the terms of use previously defined by Manobras de Brincadeira, Lda., as its sole and exclusive owner. Users are therefore expressly prohibited from transmitting messages or information that are injurious, misleading, defamatory, obscene, or that in any way violate the right to privacy or intellectual or industrial property of third parties, as well as from making available any information that may be harmful to third parties or the website owner.

7. Privacy and data protection
TManobras de Brincadeira, Lda. is responsible for processing personal data collected via Outside Mind Games, headquartered at Rua das Nogueiras, No. 18, 7005-385 Évora, registered as above.

a) a) Purposes of Personal Data
i) Customer Management – for processing reservations, communication, complaints, and pre/post-contractual procedures. Data retained for 3 years of inactivity.
ii) Marketing – only with consent, revocable at any time, retained for 3 years of inactivity.
iii) Contest Management – for organizing participation in contests, retained for the necessary period.

b)Sharing of Personal Data – Manobras de Brincadeira, Lda. does not sell or share personal data with third parties.

c) Rights of Personal Data Holders
At any time, the Data Subject may request:
– Access to the information that Manobras de Brincadeira holds about you;
– Rectification of information if it is incorrect or incomplete;
– The deletion or restriction of the processing of your personal data.
Requests will be handled with the necessary care to ensure the effectiveness of the Data Subject's rights.
The Data Subject may be asked to provide proof of their identity in order to ensure that personal data is only shared with the data subject.
The Data Subject should be aware that, in certain cases (due to legal requirements, for example), your request may not be immediately satisfied.
i) Right of access
The Data Subject has the right to obtain from Manobras de Brincadeira confirmation as to whether or not data concerning you are being processed and, where applicable, to access your personal data and the information required by law.
If you wish more than one copy of your personal data being processed, Manobras de Brincadeira may subject this service to a fee for the associated administrative costs.
ii) Right to rectification
The Data Subject has the right to obtain from Manobras de Brincadeira, without undue delay, the rectification of inaccurate or incomplete data concerning him/her.
ii) Right to erasure of data (“right to be forgotten”)
The Data Subject has the right to request that Manobras de Brincadeira erase his/her data without undue delay.
Manobras de Brincadeira is obliged to erase the Data Subject’s personal data when one of the following reasons applies:
– The personal data are no longer necessary for the purpose for which they were collected or processed;
– The Data Subject has withdrawn his/her consent to the processing of data (in cases where the processing is based on consent) and there is no other basis for such processing;
– The The Data Subject objects to the processing and there are no overriding legitimate interests that justify such processing.
iv) Right to restriction of processing
The Data Subject has the right to obtain from Manobras de Brincadeira restriction of processing, if, in particular, one of the following situations applies:
– The accuracy of the personal data is contested for a period that allows Manobras de Brincadeira to verify such accuracy;
– The data processing is lawful and the Data Subject opposes the erasure of their personal data and requests, instead, the limitation of their use;
– Manobras de Brincadeira no longer needs the personal data for processing purposes, but such data is required by the Data Subject for the purposes of establishing, exercising or defending legal claims;
– If you have objected to the processing, until it is verified that the legitimate grounds of the controller prevail over those of the Data Subject.
v) Right to data portability
If the processing depends on the consent of the Holder and such consent has been provided by automated means, the Holder has the right to receive, in a structured, commonly used and machine-readable format, the personal data concerning him/her and which he/she has provided to Manobras de Brincadeira.
vi) Right to object
In cases where data processing is carried out for the purposes of legitimate interests pursued by Manobras de Brincadeira or for direct marketing purposes, the Holder may also, at any time, object to the processing of his/her personal data.

d) Revocation of consent
If consent is legally necessary for the processing of personal data, the Data Subject has the right to withdraw it at any time, although this right does not compromise the lawfulness of the processing carried out based on consent previously given nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or legal obligation to which Manobras de Brincadeira is subject.
The withdrawal of consent may be made through the following means:
– By email, to the address geral@outsidemindgames.com
– By registered letter with acknowledgment of receipt sent to Manobras de Brincadeira, Lda., Rua das Nogueiras n.º 18, 7005-385 Évora.

8. Prices and online booking
Prices on the website are exclusive and may differ from physical locations. All promotions are for online sales unless otherwise stated. Prices include VAT.

Reservations are confirmed only after full payment.

y booking, the Customer accepts these CGUC. Recorded data constitutes proof of transactions.

9. Availability and Delivery of Services
Reservations are processed after payment confirmation. Availability cannot be guaranteed until payment is confirmed.
Activities depend on weather and logistics; the company may reschedule or issue a voucher if the activity cannot take place due to circumstances beyond its control.

10. Cancellations, exchanges and refunds
Customers may cancel up to 48 hours before the scheduled date for a full refund. Cancellations with less notice are non-refundable.

Manobras de Brincadeira, Lda. may cancel or interrupt activities for safety, non-compliance, or bad weather, following the same rules.

11. Participation in games and activities

Minimum recommended age: 10 years (under 18 must be accompanied by an adult).
Participants must be physically fit. The company is not responsible for lost or damaged personal items.

12.Complaints and Alternative Dispute Resolution
Complaints may be submitted via the Electronic Complaints Book (LRE) at www.livroreclamacoes.pt/inicio . Alternative dispute resolution: National Center for Information and Arbitration of Consumer Conflicts, Faculty of Law, Universidade Nova de Lisboa, Campolide Campus, 1099-032 Lisbon, Tel: 21 3847484 / 91 922 5540. More info at www.consumidor.pt .

In case of dispute, the consumer may resort to an Alternative Dispute Resolution Entity:
National Center for Information and Arbitration of Consumer Conflicts, Faculty of Law of the Universidade Nova de Lisboa, Campolide Campus, 1099-032 Lisbon, Telephone: 21 3847484 / 91 922 55 40.
More information at Consumer Portal www.consumidor.pt

13. Applicable Law
All purchases are subject to Portuguese law. Disputes are subject to the competent Portuguese courts. Clients outside Portugal must also submit disputes to Portuguese courts.

Last Updated: September 4, 2025.